Tai, Tong-Ern, Su-Cheng Haw, Wan-Er Kong, and Kok-Why Ng. “Performance Evaluation of Machine Learning Techniques on Resolution Time Prediction in Helpdesk Support System”. International Journal on Robotics, Automation and Sciences 6, no. 2 (September 30, 2024): 59–68. Accessed October 22, 2024. https://mmupress.com/index.php/ijoras/article/view/1078.